Well Andy. One of the routes this kind of discrepancy comes to light is via trade union representation. And one of the actions the union can take, always with the permission of the employee represented - never without, when a particular case has been resolved is to flag up the problem with the concerned bodies. I would say the union in that instance has a duty to report the problem to the commissioning body, whether the union would agree with that point of view is something I'm currently pursuing. The other obvious course is via employees who are brave enough and have enough conscience to make their own concerns known (whistleblowing). All of these private commissioned companies should have a clear whistleblowing policy. But the difficulties here is employees' lack of knowledge about how they can be protected, and the law, The Public Interest Disclosure Act 1998, has too many getouts for employers. In the early 1990s I worked (amongst others), alongside Karen Jennings, now the ...
PPlog (Patient and Public Log) is an independent Service User watchdog/monitor for:
• social justice
* equality and human rights
• social care
• service user involvement and consultation
• disability and volunteer rights
And a base for blogs for Norfolk Disabled People Against the Cuts (DPAC).