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Choose and Book?? Follow Up....

The mails posted last time and these following up also appear to chime with the press reports about NHS managers allegedly using delaying strategies for surgery to save costs. Hocus pocus anyway.
The next mail was from PALS:
Good Morning
I have had your e-mail forwarded to me, I have confirmed with my colleague - orthopaedics are not exempt from national policy as patients are offered choice and have an 18 week target. Orthopaedic triage facilitates the national policy for patients to be seen within the timescale.
If I can be of any further assistance, please let me know.
Kind regards
Susan Rixham
PALS Manager – NHS Norfolk
Freephone: 0800 587 4132
****************************************************
I replied straight away:
Hello Susan Rixham.
I have to disagree. Choice should begin with the GP:
"Choice of Hospital" DH July 2003.
Para 1.1.2
"Delivering the NHS plan sets out the requirement that patients and their GPs will be able to book appointments at both a time and place that is convenient to the patient. This might include NHS hospitals locally or elsewhere, Diagnosis and Treatment Centres (DCTs), private hospitals or even hospitals overseas."
National Patient Choice Survey, DH February 2010.
"Introduction.
Most patients (and I am eligible here) have a right to choose any clinically appropriate provider in England that meets NHS standards and costs on referral for their first outpatient appointment (my parenthesis)."
The triage system also cuts across Personalisation, see the information leaflet here:
http://www.personalhealthbudgets.dh.gov.uk/About/Publications/?parent=8077&child=5794
Heddwch
Mike.
=-=-=-=-=
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